Product returns must be agreed in advance with our customer service, contact us by email (helpdesk@raita.com or by calling (+358 400 912111).
The return of the goods is free of charge for the customer. We pay the shipping cost for consumer returns when it has been agreed with us. For accepted returns, we refund the purchase amount in full. The entire processing of exchanges and returns takes about 2-3 weeks.
Return schedule. Conditions under which returns are accepted. Return requirements.
The consumer has a 14-day right of return for the delivered product (including weekends and holidays, not the day of delivery). The product must be returned no later than the 14th business day following the delivery date.
The right of return only applies to unused and salable products. The customer has the right to familiarize himself with the product in the same way as he could do when buying the product in a store. The customer can also open the package to examine and try the goods without losing the right to cancel. However, he cannot use the items.
Look for all domestic-shop.com Terms and Conditions in the footer of all the pages
Read newsletters
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BM9 biomodule purification plant - no electricity, reliable operation
New products card - look more here!
- Non-electric, small size, simple operation
- Renewal need after 10-15 years, when only BM9
modules are renewed - Renovation models (old sedimentation wells can be used)
- Enhanced phosphorus removal with the FB unit
17.2.2024 8.43 -
Raita BioKem - efficient, easy to use sewage cleaner
• Automatic, CE tested, downtime function (BAT)
Read more
• Small - LOW model - SA model
• Effective, min. excess sludge, sludge treatment
• Long service life 50-100 years, advantageous in use
• Technology by Raita, Siemens, Xylem, Gardner13.2.2024 10.35 -
BioBoxes, KK600 absorption well, SK100 sedimentation well, BM9 biomodule
New product cards updated on our sites. The BioBox system is even more flexible - we have a good solution for all holiday homes and detached houses. Read more about BioBox's benefits!
Read more13.2.2024 9.57 -
A price increase is coming at the beginning of November
Due to the increase in production costs, RAITA webshop prices will increase by 8-10% at the beginning of November 2023. The previous increase took place at the beginning of 2022.
You can take this into account when planning your purchases and projects.
28.9.2023 9.23 -
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Sewage treatment, composting and biological toilets - NEW Brochure!!
The cottage's sewage and toilet issues are easily
solvedhttps://raita.com/domestic_eng.pdf
Read more22.4.2023 8.43 -
RAITA BioKem - New Brochure!!
Wastewater treatment, sludge drying and composting -
The "slam rally" in the archipelago is exhausting
both nature and the wallethttps://raita.com/biokem_eng.pdf
Read more22.4.2023 8.37 -
Raita's XL wastewater treatment plants are inexpensive to acquire and use!
A joint treatment plant is a cheaper option than pumping wastewater long distances to a central treatment plant!
Read more3.2.2023 7.56 -
Sludge drying of wastewater treatment
Sludge emptying and transport to the central treatment plant is expensive (in Finland 150 -> euros / time).
Read more30.1.2023 13.17 -
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